Click a question to see an answer.
Note: your credit card statement will say “MyStyle Custom Products”

  1. How long does it take to make and ship custom decor?

    Our custom canvases take 7-11 days to process and produce, and our wood prints take 5-7 days. Other custom decor products take 5-8 days. Please note these are business days. Shipping will take an additional 2-6 business days via UPS or USPS depending on the product and your location. Upgrading your shipping options will effect your shipping times. Once your product is ready to be shipped, you will receive an email with a tracking number.

    Contact us if you have not received a tracking number after 11 business days.
    If it has been longer, you can Contact Us Online Here.

  2. What is your return policy?

    Please review our return policy here.. Since we are a DIY website, we do not accept any returns for designs that are low resolution, or have textual errors. If you have questions while you are designing, our customer service team will help you along the way. We want our customers to love their custom orders.

  3. Are there discounts for bulk orders?

    Yes. If you would like pricing for a bulk order, please email our customer service.

  4. Will I receive a tracking number?

    Yes. When your order is ready to ship, we will send you an email with how to track your order. Please see “Processing Times” to check the estimated time for your order to process..

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